You are here

Heathfield (Horsham) Limited Good

All reports

Inspection report

Date of Inspection: 21 September 2012
Date of Publication: 18 October 2012
Inspection Report published 18 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The provider was meeting with this standard.

User experience

One person told us that if they were concerned about anything they would speak to the manager or deputy manager. They told us that they had confidence in the provider.

Other evidence

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

We saw that staff had been trained in safeguarding. This training included recognising potential or actual safeguarding situations, and the correct way to deal with any safeguarding concerns.

We discussed safeguarding with two members of staff during our inspection and found that they had a good understanding of what constituted abuse and their responsibilities with regard to safeguarding. Both members of staff told us that they had read the homes safeguarding policy.

We saw that the home had a whistle blowing policy in place. The members of staff that we spoke with demonstrated a good understanding of whistle blowing.

We looked at records of actions the provider has taken in response to allegations which demonstrated that they have taken appropriate steps to safeguard vulnerable people.

The provider may find it useful to note that staff had not been trained on the Mental Capacity Act and Deprivation of Liberty. This was evident when speaking with staff as they were unclear on their responsibilities when someone is unable to make a decision for themselves.