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Heathfield (Horsham) Limited Good

All reports

Inspection report

Date of Inspection: 18 April 2013
Date of Publication: 24 May 2013
Inspection Report published 24 May 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work because there were effective recruitment and selection processes in place.

The administrator told us about the organisation’s recruitment process. This included obtaining an employment history, references, forms of identification, information about criminal convictions if any and evidence of qualifications.

We were told that people using the service were involved in the recent selection process to recruit a chef for the home. Candidates were invited to the home to prepare a selection of food and people using the service were able to express their opinion of the food.

Appropriate checks were undertaken before staff began work.

We looked at the personnel files of three recently employed staff. Each file contained evidence that satisfactory pre-employment checks such as Disclosure and Barring checks and references were obtained before staff started working with people who used the service.

The staff we spoke with confirmed that they had not commenced work at the home before records relating to their previous employment had been obtained.

Information in staff files and discussion with staff evidenced that a staff induction programme was in place, which included shadowing an experienced worker until the care worker was deemed competent.