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Archived: Ashton House Nursing Home

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Inspection report

Date of Inspection: 13 March 2013
Date of Publication: 3 April 2013
Inspection Report published 3 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 March 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who used the service were protected from the risk of unlawful or excessive control or restraint because the provider had made suitable arrangements.

We saw that people were able to wander and go to areas of their choice. Hazelwood unit had a separate entrance and had key pad locks separating it from the main house. People who were assessed at being at greater risk were accommodated in Hazelwood unit for their own protection, so that they could not go outside without supervision. However, in fine weather the staff enabled and encouraged people to enjoy going out in the gardens under the supervision of staff.

We talked with several staff about safeguarding procedures, and found that staff were well-informed about different types of abuse, and how to report any suspicions of abuse. We saw that new staff were required to complete the "Common induction standards" as part of their induction programme, and this included an understanding of safeguarding vulnerable adults.

One of the managers told us that the home had a copy of the "West Sussex Safeguarding protocols" and this document was available for staff to access. The home's own policies and procedures about safeguarding were clearly written so that staff could follow them. We saw that a summary of the types of abuse and how to report suspected abuse was included in the employee handbook given to each new staff member. The home had a whistle-blowing policy in place, so that staff would be protected if they raised issues of concern.

We were informed that all staff had criminal records and Independent safeguarding Authority (ISA) checks prior to confirmation of their employment. This showed that they were assessed as suitable to work with vulnerable people.