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Archived: Ashton House Nursing Home

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All reports

Inspection report

Date of Inspection: 13 March 2013
Date of Publication: 3 April 2013
Inspection Report published 3 April 2013 PDF

Overview

Inspection carried out on 13 March 2013

During a routine inspection

The inspection was carried out by one Inspector for over six hours. We found that the home had a relaxed and friendly atmosphere, and people said that they liked living there.

During the day we talked with six people living in the home with whom we could have conversations; three relatives; and 14 staff. This included two managers and senior management. People spoke highly of the care given and said that they liked living in the home. People�s comments included: �I am very comfortable here; all the staff are friendly and kind�; �We are definitely looked after very well�; and �I am very happy with everything here.� A relative said �The staff here are the best, and the standard of care is unbelievably good.�

Staff spoke positively about their roles, and we saw that they worked well together as a team.

We found that the staff ensured that people�s ongoing health needs were met, and contacted other health professionals as appropriate.

The home had staff training and appropriate arrangements in place for safeguarding vulnerable people.

Medication management was satisfactory except that one storage cupboard needed reviewing.

We found there were reliable processes in place to keep staff training up to date.

The home had ongoing systems for monitoring the progress of the home, and for obtaining people�s views.