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Abbeyfield Residential Care Home - Castle Farm Good

We are carrying out a review of quality at Abbeyfield Residential Care Home - Castle Farm. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 8 October 2013
Date of Publication: 13 November 2013
Inspection Report published 13 November 2013 PDF | 79.44 KB

Overview

Inspection carried out on 8 October 2013

During a routine inspection

People were treated with respect by staff at all times, and they were asked to give their consent to their care and treatment.

People's care and personal needs were carefully assessed before any care was given. Detailed personalised care plans were in place to guide staff on how best to meet people's needs and their personal preferences. People told us they were very happy with their care. One person told us, “I’m very happy, here, and very settled. They do everything for me.” Another person said, “The staff care for me in the way I want to be cared for. They are very friendly, and take a great interest in you and your family.” A third person told us, “I am well looked after. I can’t think how the home could be improved.”

Where people were able and willing to take responsibility for their prescribed medicines, they were able to do so. For other people, appropriate arrangements were in place for the ordering, storage and administration of their medicines.

The home took care to make sure that only properly vetted and suitable people were employed to work in the home.

The home listened to what people said and acted accordingly. Very few complaints were received.