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Foxley Lodge Residential Care Home Good

All reports

Inspection report

Date of Inspection: 29 April 2013
Date of Publication: 29 May 2013
Inspection Report published 29 May 2013 PDF


Inspection carried out on 29 April 2013

During a routine inspection

At our last inspection in November 2012 we identified areas where the provider was not meeting the essential standards of quality and safety. The provider sent us an action plan to tell us how it would become compliant with the regulations. We carried out this inspection to review improvements.

We spoke with people who used the service. Comments included, “they look after us quite well and have a chat sometimes” and “there has been big changes and improvements.” Some people were not able to express their views and so we observed the care provided. We spoke with two relatives and a district nurse who visited that day and six members of staff. A relative said they “were very pleased with the care. The staff are very kind.”

We found that the provider/registered manager and staff had taken action to address the compliance actions made at the last inspection. There were improved arrangements to ensure that people were supported with decision making and that their views were considered in the planning of care. Written care plans and records had been reviewed and personalised and gave a clearer picture of the support required. Safeguarding policies had been updated, procedures had been followed and staff were aware of what to do if they had concerns. Effective quality assurance systems were now in place.

We also found there were adequate procedures in place for infection control. Staff were provided with suitable training to carry out their work effectively.