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Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 29 December 2012
Inspection Report published 29 December 2012 PDF | 84.76 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

Everybody we spoke with told us they felt safe at Beachcomber and with the care staff employed by the service. One person told us “They keep an eye on you at night” and another said “During the night I see them (the staff) checking on you four times a night.” People were also clear about how and who to report any concerns about their safety to. We saw information about how people should report any concerns or suspected abuse was displayed throughout the home.

All of the staff we spoke with during the inspection were familiar with safeguarding procedures. They all described clearly what action they would take in the event of a safeguarding matter coming to their attention. They were clear about their roles and responsibilities in this area. They were also able to give examples of what constitutes abuse. Staff told us the provider had a whistle blowing policy and they wouldn’t hesitate to use it if they suspected people were at risk.

The provider had a safeguarding policy and procedure in place. We saw the provider had responded appropriately to any allegations of abuse. The registered manager told us information about how to report any safeguarding concerns was provided to people and their relatives. We saw evidence to confirm this. All of these measures meant people were aware of how to report any concerns regarding their safety.