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Archived: Stewart House Care Home

Overall: Good read more about inspection ratings

85 Bloxham Road, Banbury, Oxfordshire, OX16 9JS (01295) 259541

Provided and run by:
Ms Carol Echlin

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Background to this inspection

Updated 11 May 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 10 March 2016 and was unannounced. This inspection was carried out by one inspector.

Before the visit we looked at previous inspection reports and notifications we had received. Services tell us about important events relating to the care they provide using a notification. This enabled us to ensure we were addressing potential areas of concern. In addition we contacted the local authority commissioner of the service to obtain their views on how people were cared for. We also sought the views of one healthcare professional.

In order to gain people’s views about the quality of the care and support being provided, we spoke with two people who were living at Stewart House.

In addition we spoke with one registered manager. We looked around the home and observed the way the registered manager interacted with people. We looked at 2 people's care records, and at a range of records about how the home was managed.

Overall inspection

Good

Updated 11 May 2016

We carried out this inspection over two days on 10 March 2016. The inspection was unannounced. At our last inspection of the service on 07 November 2013, we found the provider had satisfied the legal requirements in all of the areas we looked at.

Stewart House is registered to provide accommodation for up to 3 people who require personal care. On the day of the inspection, there were 2 people living at the home. Stewart house provides a respite service for older people.

A registered manager was employed by the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was available throughout the inspection.

People told us they were safe. People were supported by a registered manager who could explain what constitutes abuse and what to do in the event of suspecting abuse. The registered manager had completed safeguarding training and understood their responsibilities.

Where risks to people had been identified risk assessments were in place and action had been taken to reduce the risks. The registered manager was aware of people’s needs and followed guidance to keep them safe. People received their medicine as prescribed.

As a sole carer we saw that the registered manager was appropriately experienced and qualified to deliver care, treatment and support to people. As the home was providing respite care to two people, one carer, (the manager) was sufficient.

The registered manager understood the Mental Capacity Act (MCA) and how to apply its principles. However at the time of our inspection there was no one accessing the service that had been assessed as lacking capacity. The MCA protects the rights of people who may not be able to make particular decisions themselves.

People told us they were confident they would be listened to and action would be taken if they raised a concern. We saw the service had received no complaints since our last inspection. The service had systems to assess the quality of the service provided. The service was continually looking to improve.

People told us the service was responsive and well managed. The service sought people’s views and opinions and acted upon them.