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Inspection report

Date of Inspection: 8 November 2013
Date of Publication: 14 December 2013
Inspection Report published 14 December 2013 PDF | 73.61 KB

Overview

Inspection carried out on 8 November 2013

During a routine inspection

During our inspection we spoke with the registered manager, five members of staff and nine people who lived at the home. People told us the home was "very nice", the staff "look after us very well". People�s privacy, dignity and independence were respected.

The staff we spoke with were knowledgeable about the people who lived at the home. Staff told us they "love" working at Perran Bay Care Home. We spoke with the registered manager who told us that due to a number of factors the priority had been on the high quality of care provided daily and not on the paper work and assured us this would be addressed.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

The provider had an effective system to regularly assess and monitor the quality of service that people receive.