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We are carrying out a review of quality at LHM Healthcare. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 13 February 2013
Date of Publication: 11 May 2013
Inspection Report published 11 May 2013 PDF | 81 KB

Overview

Inspection carried out on 13 February 2013

During a routine inspection

Appropriate arrangements were in place to obtain consent from patients. Where people lacked capacity, there were protocols in place so that treatment could be provided in their best interests.

Patient files showed that assessments of patients needs were carried out and that treatment was provided in line with these needs.

The environment was suitably designed and adequately maintained. The centre kept up to date maintenance records of all equipment. There were appropriate arrangements in place in relation to health and safety.

Some staff had not received updates on essential training, such as life support, when it was required. In addition, whilst there was evidence of supervision and appraisal arrangements for the doctors, there was no evidence that nursing staff had received supervision or appraisal. Staff were not always appropriately supported in relation to their responsibilities, to enable them to deliver care and treatment to patients safely and to an appropriate standard.

On the day of our visit, there were no appointments so we were unable to speak with patients.