• Doctor
  • Independent doctor

Archived: Independent Family Health Care Limited

Town Street, Horsforth, Leeds, West Yorkshire, LS18 5BL (01625) 441630

Provided and run by:
Independent Family Healthcare Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

3 February 2013

During a routine inspection

The people we spoke with who used the service were positive about the care that they received. They felt their treatment was explained to them well.

We looked at treatment plans and they included different options where these were appropriate and enabling patients to make an informed choice.

People said that their care and support was good and that staff provided them with safe and appropriate care, treatment and support to meet their needs. They said they had every confidence in the care provider.

There were a number of systems in place to make sure the service was audited properly. The responses from the comment forms and surveys we looked at showed overall satisfaction with the service.

7 January 2012

During a routine inspection

People who use the service said they were very satisfied with the service received and had been treated very well. They said they could not fault the service and would recommend it to others. They said they were very impressed with the communication with the clinic and attention received.

People said that treatment was explained well and there is good information on the care provider's web site. They said they felt the care provider had good knowledge and answered all their questions with confidence. People said they felt 'in safe hands'.

People said their children had been treated very kindly when receiving vaccinations and that staff were skilled in helping to distract them when undergoing this treatment.