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Archived: Rydal Avenue Good

All reports

Inspection report

Date of Inspection: 23 April 2014
Date of Publication: 10 June 2014
Inspection Report published 10 June 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 April 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard

Reasons for our judgement

We found that the training records for all staff had been fully completed and demonstrated that all staff had received updated mandatory training.

We looked at the training matrix in place and saw that a system was in place to highlight when refresher courses were required.

Training records highlighted that staff had completed Mental Capacity Act, Deprivation of Liberty Safeguards training and were up to date with all mandatory training needed to support people living at Rydal Avenue.

The registered manager told us that all staff had commenced or completed the Diploma in Social Care. We spoke to staff who said that the training was good and that they also had completed on line safeguarding training from Halton Council.

All staff said that they felt supported to do their job and had received regular formal supervision (these are regular meetings between an employee and their line manager to discuss any issues that may affect the staff member; this would include a discussion of ongoing training needs.

The staff members we spoke to said that the home was well managed and they enjoyed working there