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Archived: West Lodge Residential Care Home

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Inspection report

Date of Inspection: 4 October 2013
Date of Publication: 5 November 2013
Inspection Report published 05 November 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 October 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who lived at the home, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

During our inspection we noted that the premises were warm, well ventilated and clean with ample natural light. We saw that people who lived at the home appeared happy and relaxed in a comfortable environment.

One person told us, “I like my room. It’s clean and very well kept.” Another person said, “My room's a good size. We are fine to use the garden when we want.” A relative commented, “The home is kept clean and fresh. [Name’s] room is big and gets lots of natural light.”

The provider had policies and procedures in place to ensure the premises were safe, secure, suitable and well maintained. Adequate emergency exits, lighting and fire fighting equipment were in place throughout, together with clear instructions about their use. Appropriate levels of security were in place to keep people safe without restricting movement throughout the premises and garden area.

Records we checked showed the provider had emergency evacuation procedures and fire drills in place. Fire and smoke detection systems were also in place and regularly tested, as were all electrical and gas installations.