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Inspection report

Date of Inspection: 23 January 2013
Date of Publication: 5 April 2013
Inspection Report published 5 April 2013 PDF

Overview

Inspection carried out on 23 January 2013

During a routine inspection

When we visited there were three young adults living at Cornfields. Parents we spoke with praised the level of involvement they were encouraged to take in the regular reviews of their son's or daughter's care. One parent said, �They always treat her with respect and dignity�.

Care plans and risk assessments were person centred and clearly detailed the support needs of people. We spoke with the parents of people who told us they were very happy with the variety and suitability of activities available. One told us, �I know he is really happy there because he always has a smile on his face. Another said, �The level of care is first class.�

Medicines were administered safely and no medication errors had been reported. Staff had a good knowledge of the different medicines taken by people, including rescue medication when supporting people on visits away from the home.

Parents told us that the staff provided excellent care, which gave them confidence in the quality of their training. Their desire to help the people they supported shone through. There was a scheme for rewarding achievements by people using the service and for those caring for them.

There was an effective complaints system in place, although there had been no complaints since the last inspection in September, 2011. People said they were confident that if they needed to complain they would be listened to and their grievance would be acted on swiftly.