26 March 2014
During an inspection in response to concerns
During our inspection we talked to two people that used the service, three members of staff, the provider and the manager. Comments from people included 'The staff are nice, I like the dentist, he seems better than the one before' and 'I didn't have to wait long for the appointment, they fitted me in straight away'.
The people using the service who we spoke with told us they had no concerns about the cleanliness of the practice. The practice had policies and procedures in place for the prevention and control of infection. We saw evidence of audits carried out monthly and any issues found were actioned and documented.
There were effective recruitment and selection processes. We looked at the recruitment policies they had in place and three staff records. We found all the records to be complete and all the staff we spoke to confirmed they completed an induction programme.