Because we all care

Page last updated: 22 June 2022

We need your help to understand the quality of care people get from services like hospitals, care homes, GPs - or any type of health or social care service.

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We’re the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

Why giving feedback matters

We've just published new research that underlines the impact of lockdown measures on people who use health and social care services.

One of the most important ways for us to understand people's experience of services is by listening to their feedback.

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What we use feedback for

The feedback people give helps health and social care services to improve. It can help make care better for everyone.

Whether your experience is good or bad, it’s valuable to us.

We use it to keep track of the quality of care services provide. It can help us decide if we need to look more closely at a service or take action.

You can give feedback anonymously if you want to. But it’s especially helpful if we can contact you to check details or get more information about what you’ve told us.

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Find out more

Who we are

Campaign toolkit

If you're an organisation or charity that can help us promote the benefit of giving feedback on care experiences, we've put together a campaign toolkit full of materials you can use.

Use our toolkit

Join the conversation

Join the conversation on Instagram and Twitter using the #BecauseWeAllCare hashtag.

The research we commissioned

This document give more detail on our recent research into people’s experience of health and social care.

Because we all care survey responses (2022)