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Common mistakes and how to avoid them

  • Organisations we regulate

Your DBS number must be CQC-countersigned

You must send us a CQC-countersigned DBS number. You might have another DBS number from a previous job, but it's important to remember that a CQC-countersigned DBS number is different. If your DBS number is not countersigned by CQC it will not be valid. This means we will have to reject your application.

The following people usually need to complete the CQC-DBS check process:

  • Individuals applying for registration to carry on or manage a care service
  • All partners
  • Registered managers

As obtaining a CQC-countersigned DBS number can take up to (and sometimes more than) four weeks to get, it's the first thing you should deal with.

Read our guide on obtaining a CQC-countersigned DBS check

Wrong type of application

Many applications are returned because the wrong type of application has been completed. The online system allows applications from one of three types of legal entity: individual, partnership or organisation. Please ensure you are clear about your legal entity type before starting your application.

Statement of purpose

Every service provider is required by law to have a statement of purpose (SoP) for each of the regulated activities they carry on. If you carry on more than one regulated activity these need to be combined into a single SOP. You will not be able to submit your application without uploading a statement of purpose.

A statement of purpose must describe what you do, where you do it and who you do it for. It must include:

  • Your aims and objectives
  • The services you provide
  • The different needs your of service users meets
  • Your contact details
  • Your service's legal entity
  • The places where services are provided

See our guidance on writing a statement of purpose.

3. Supporting documents

Last updated:
03 May 2019


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