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Before you start
Please take time to check whether you are ready to apply for registration. If you have not completed the tasks below, you will not be able to complete your registration with us. We assess applications for adult social care providers against our assessment framework. This mirrors the questions we ask when we inspect a service.
Checklist of things you need to do before you start
- Apply for a CQC-countersigned DBS check (this can take up to six weeks). (Read our guidance on obtaining a CQC-countersigned DBS check.)
- Write your statement of purpose (can take a few days) (see our statement of purpose guidance).
- Ensure business premises are ready and fit for purpose.
- Decide which regulated activities you are going to provide.
- Read and understand the provider handbook for your sector.
Applications from domiciliary care agencies (DCAs) for the regulated activity of personal care are the most likely to be delayed or refused. If you’re considering applying for registration to run a DCA, check you can demonstrate that you meet the requirements.
Common mistakes and how to avoid them
Your DBS number must be CQC-countersigned
You must send us a CQC-countersigned DBS number. You might have another DBS number from a previous job, but it's important to remember that a CQC-countersigned DBS number is different. If your DBS number is not countersigned by CQC it will not be valid. This means we will have to reject your application.
The following people usually need to complete the CQC-DBS check process:
- Individuals applying for registration to carry on or manage a care service
- All partners
- Registered managers
As obtaining a CQC-countersigned DBS number can take up to (and sometimes more than) four weeks to get, it's the first thing you should deal with.
Wrong type of application
Many applications are returned because the wrong type of application has been completed. The online system allows applications from one of three types of legal entity: individual, partnership or organisation. Please ensure you are clear about your legal entity type before starting your application.
Statement of purpose
Every service provider is required by law to have a statement of purpose (SoP) for each of the regulated activities they carry on. If you carry on more than one regulated activity these need to be combined into a single SOP. You will not be able to submit your application without uploading a statement of purpose.
A statement of purpose must describe what you do, where you do it and who you do it for. It must include:
- Your aims and objectives
- The services you provide
- The different needs your of service users meets
- Your contact details
- Your service's legal entity
- The places where services are provided
- Last updated:
- 28 November 2018