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Domiciliary care agencies: personal care applications

Categories:
  • Organisations we regulate,
  • Care in your home and supported living

We receive a significant number of applications from domiciliary care agencies (DCAs) for the regulated activity of personal care which do not contain the information we need to assess them.

These applications will be rejected and services will not be registered.

We assess applications for adult social care providers against our assessment framework. This mirrors the questions we ask when we inspect a service. You can see the questions we will ask about your application.

Validation

We are now validating each of these applications in two stages before we formally assess them:

  • check they are complete
  • verify the questions are answered and supporting information is provided so we can assess the application for registration

Your application

There is no guarentee that registration will be granted: getting a CQC countersigned DBS and buying policies and procedures online is not sufficient.

1. How you will meet the Health and Social Care Act 2008 (HSCA 2008) and the associated regulations, relevant guidance and any other laws that apply: training and experience

You must be able to show how you’ll meet (and continue to meet) the fundamental standards:

  • explain how you will make sure your service is safe, effective, caring, responsive and well led
  • we will ask you about these regulations if we assess your application.

Registered manager applications

To prove that you are competent to manage you must have:

  • relevant qualifications
  • current, up to date training in: safeguarding, complaints handling, medication, consent, mental capacity, health and safety and human resources
  • written proof of all your qualifications and completed training
  • evidence that shows your competence, skills and experience

Skills for care has useful resources for social care managers and leaders.

2. Plans and procedures are in place: registered provider applications

You must make sure your proposed registered manager has:

  • relevant qualifications
  • current, up to date training in: safeguarding, complaints handling, medication, consent, mental capacity, health and safety and human resources
  • written proof of all your qualifications and completed training

You must check they have written proof of all your qualifications and completed training.

You need all these in place and available for us to check during our assessment:

  • business plan
  • financial forecast
  • statement of financial viability from an accredited financial specialist
  • policies and procedures
  • quality assurance system
  • statement of purpose

Your key staff must understand how your policies and procedures apply to your agency and help keep people and staff safe.

3. You and your managers understand what is required of you

Both of you must understand and have experience of relevant legislation. This includes the:

  • Health and Social Care Act 2008 and its associated regulations
  • Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards.

You must also have the qualifications, skills and experience to provide personal care that meets the needs of the people who’ll use your service.

If you plan to act as the:

  • sole company director for a company (provider), and/or
  • proposed registered manager, and/or
  • proposed nominated individual

you must be able to demonstrate your fitness for each of these roles.

4. Your premises are appropriate to deliver personal care

You must include information about how appropriate your premises are. This is within the 'locations' section of your application.

You may plan to deliver personal care within people’s homes but we still need information about your premises. This is because it is where the regulated activity will be legally carried on and managed from.

We may refuse your application if we find your premises are inadequate. For example, if people’s records are not kept safely and securely.

Return to our guide to apply online as a new provider

 

Last updated:
28 November 2018

 


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