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Reporting on ratings reviews

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Ratings reviews are a check on the process of awarding and aggregating the ratings, and are requested by providers. They are not an opportunity to challenge judgements made during inspection.

These numbers summarise the outcome of all ratings review requests to date.  The data shows changes to any rating at the core service / key question level. Very few requests for a review lead to a change in a provider’s overall rating.

Rating review outcomes to 31 December 2017

Outcome All providers Adult social care Hospitals Primary medical services
Review ongoing or paused by external factors 8 8 0 0
No review:        
Request submitted too late 9 7 0 2
Withdrawn 32 19 0 13
Resolved by consent 10 9 0 1
Closed – no grounds 434 353 12 69
Correct rating process not followed:        
Rating(s) increased * 41 26 10 5
Rating(s) decreased * 1 1 0 0
Mixed outcome (ratings increased and decreased) * 1 0 0 1
No change to rating(s) 68 53 6 9
Report removed (reinspection) 2 2 0 0
Total 606 478 28 100

 *The data shows changes to any rating at the core service / key question level.

Last updated:
1 March 2018

 


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