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Reporting on ratings reviews

Categories:
  • Public

Ratings reviews are a check on the process of awarding and aggregating the ratings, and are requested by providers. They are not an opportunity to challenge judgements made during inspection.

These numbers summarise the outcome of all ratings review requests to date.

Rating review outcomes to 31 December 2019

Outcome All providers Adult social care Hospitals Primary medical services
No review:        
Request submitted too late 14 12 0 2
Withdrawn 61 43 0 18
Resolved by consent 13 12 0 1
Closed – no grounds 697 568 23 106
Correct rating process not followed:        
Core service / key question rating(s) increased 28 15 8 5
Core service / key question rating(s) decreased 7 4 0 3
Core service / key question rating(s) mixed outcome (ratings increased and decreased) 1 0 1 0
Overall location / provider rating increased 27 21 3 3
Overall location / provider rating decreased 1 0 1 0
No change to rating(s) 110 85 14 11
Report removed (reinspection) 2 2 0 0
Report removed (inspection team reconsideration) 9 7 0 2
Total 970 769 50 151

 

Last updated:
08 April 2020