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Reporting on ratings reviews

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  • Public

Ratings reviews are a check on the process of awarding and aggregating the ratings, and are requested by providers. They are not an opportunity to challenge judgements made during inspection.

These numbers summarise the outcome of all ratings review requests to date.

Rating review outcomes to 30 June 2019

Outcome All providers Adult social care Hospitals Primary medical services
No review:        
Request submitted too late 13 11 0 2
Withdrawn 51 33 0 18
Resolved by consent 13 12 0 1
Closed – no grounds 612 503 17 92
Correct rating process not followed:        
Core service / key question rating(s) increased 26 14 8 4
Core service / key question rating(s) decreased 6 4 0 2
Core service / key question rating(s) mixed outcome (ratings increased and decreased) 2 0 1 1
Overall location / provider rating increased 24 18 3 3
Overall location / provider rating decreased 1 0 1 0
No change to rating(s) 103 79 13 11
Report removed (reinspection) 2 2 0 0
Report removed (inspection team reconsideration) 8 7 0 1
Total 861 683 43 135

 

Last updated:
20 August 2019

 


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