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Case study: Making the A&E Department a nicer place for staff and patients
Hinchingbrooke Hospital was rated as inadequate and placed into special measures in September 2014.
The A&E department was developed by:
- introducing weekly meetings with the nurse in charge
- the leadership team spending more face-to-face time with staff
- structural improvements - a partition wall in the waiting room now separates the appropriately decorated and furnished adult and children's waiting areas
- providing more appropriate care for patients with dementia
The hospital was rated as good in August 2016.
- Last updated:
- 15 May 2018