In September 2015, Cambridge University Hospitals NHS Foundation Trust was rated inadequate and placed into special measures.
The trust introduced a meeting at 8.27am every Tuesday morning to improve the communications from ‘board to ward’.
It gives staff an opportunity to ask questions and hear about the trust’s progress directly from the CEO and executive team.
The meetings usually last until 8.53am sharp - giving staff time to attend 9am meetings.
Although it is not a mandatory meeting, it is popular. It generates constructive discussion when managers from across the trust can raise issues and suggest solutions between them.
These meetings are helpful as there is no hierarchy and information is cascaded to staff afterwards.
Following re-inspection, the trust was rated as good in January 2017.