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Taking account of the needs of different people: inadequate
R2. Do services take account of the particular needs and choices of different people?
Characteristics of services we would rate as inadequate in this area
People are unable to access the care they need. Services are not set up to support people who may be approaching the end of their life, who have complex needs, who may need accessible information or people in vulnerable circumstances.
- Last updated:
- 13 October 2017