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Dental example: Supporting people with their care and treatment

  • Organisations we regulate

Key question: caring?

This provider was a member of The National Phobics Society, which is an organisation that helps to support people who are affected by anxiety and phobias. The dentists used different methods to manage the care of nervous patients registered at the practice, such as an alert on the patient's notes on the computer system to identify them. The dentist and staff adapted their approach to these patients which meant that they didn't need to refer them to external dental practices to be sedated or to have their treatment carried out under general anaesthetic.

The dentist's management of nervous patients is notable practice because it demonstrates compassionate care.

Key line of enquiry

C3: Do people who use services, and those close to them, receive the support they need to cope emotionally with their care and treatment?

See all the key lines of enquiry in our handbook for dental providers.

Last updated:
10 August 2017