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Special measures

  • Organisations we regulate

The special measures process is designed to ensure there is a timely and coordinated response where we judge the standard of care to be inadequate.

The purpose of special measures

We want to ensure that services found to be providing inadequate care do not continue to do so. Therefore we have introduced special measures. The purpose of special measures is to:

  • Ensure that providers found to be providing inadequate care significantly improve.
  • Provide a framework within which we use our enforcement powers in response to inadequate care and work with, or signpost to, other organisations in the system to ensure improvements are made.
  • Provide a clear timeframe within which providers must improve the quality of care they provide or we will seek to take further action, for example to cancel their registration.

There are some differences in the process we use for special measures in different sectors. These documents set out our approach for primary medical, independent healthcare and adult social care services.

Last updated:
10 August 2017