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When we will inspect: adult social care services
We’re evolving the way we monitor services due to the coronavirus (COVID-19) pandemic. Our transitional monitoring approach helps us target our regulatory activity most effectively. The transitional monitoring approach supplements the information on this page – see how we will monitor your service.
A service will have a comprehensive inspection at the following frequencies:
- Services rated as good and outstanding – normally within 30 months of the last comprehensive inspection report being published.
- Services rated as requires improvement – normally within 12 months of the last comprehensive inspection report being published.
- Services rated as inadequate – normally within 6 months of the last comprehensive inspection report being published.
- Services that are no longer dormant – the first comprehensive inspection will normally be scheduled between 6 to 12 months from the date the service starts operating again.
- Newly registered services – for brand new services, the first comprehensive inspection will normally be scheduled between 6 to 12 months from the date of registration. If a service was previously operated by another provider, or at a different address, the inspection will be normally be scheduled based on the location’s last inspection report publication date and rating or within 12 months of registration, whichever is the later date. For more information on why and when we continue the regulatory history (report and rating) of a service, see the guidance on our website.
The above timescales are maximum time periods in which we would normally return to inspect; services may be inspected at any time. The planning and scheduling of inspections will be informed by what CQC Insight is telling us and our assessment of risk at each location.
Services that are rated as requires improvement overall, but have at least one key question rating of inadequate, will normally have a comprehensive inspection within six months of the last comprehensive inspection report being published. This is in line with the adult social care approach to special measures.
Bringing forward a comprehensive inspection
Where we receive information of risk or concern about a service, or information that indicates a service has improved, we may carry out a comprehensive inspection sooner than originally scheduled within the maximum timescales shown above. Alternatively, depending on the nature of the issue, we may carry out a focused inspection instead.
- Last updated:
- 02 October 2020