Data collection from adult social care providers during the coronavirus pandemic

Page last updated: 12 May 2022
Organisations we regulate

We wrote to all registered adult social care providers in April setting out our approach to data collection during the coronavirus (COVID-19) pandemic.

This letter asked for:

  • Residential and nursing homes to complete only the NHS Capacity Tracker, as set out in Coronavirus: admission and care of people in care homes
  • Homecare providers to complete the Update CQC on the impact of coronavirus online form. We email homecare providers every weekday with a unique link to their form. This will be rolled out to Shared Lives services, Extra Care and Supporting Living services soon and we will be in contact with them directly when the service is available to them.
  • The small number of providers of both homecare and residential and/or nursing homes to complete both data collections.

We’re asking adult social care services to send their information to every weekday (Monday to Friday). You should submit their forms once per day, per location, with as much detail as possible.

The link will stay the same, so you can submit your information each weekday at a time that's best for you.


Why are we collecting data?

The data we collect will help us and the wider health and social care system understand the impact of coronavirus on the people you care for, your workforce, and the ability to deliver services. This is so we can support you to keep the people you care for, and your staff, safe.

We need to collect data to make sure resources are targeted where they are needed. We want to do that in a way that does not cause a burden, so you can focus on the delivery of safe care.

The information we gather will also help us spot patterns that might provide longer-term benefits for all.

How will the data be used?

We will use this information to identify key trends and issues.

The data is used in our new approach to regulation during coronavirus, the transitional monitoring approach. This enables us to work with you in a more targeted, responsive and collaborative way, helping you on issues such as how to access PPE or workforce challenges.

If you provide this information daily, via the appropriate route, the data can be shared with the Local Government Association, clinical commissioning groups and other local bodies. This means that you will get the support you need, and that local authorities and local resilience forums can get the information they require to ensure business continuity and to make business critical decisions.

We will use this data to highlight key trends and issues to system partners such as NHS England and the Department of Health and Social Care, which will help to drive action to get the help and support you need.