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Because we all care

  • Public

We are calling on everyone to help shape health and social care. We have joined forces with Healthwatch and other health and care partners for this campaign.

illustration of figures arranged on a laptop with the words Because we all care in the background

New research shows nearly two thirds of people would support NHS and social care services by actively providing feedback on their care. People also say they are more grateful for their healthcare services since the coronavirus (COVID-19) pandemic

This campaign aims to:

  • help services identify and address quality issues
  • support patients by encouraging people to share feedback on individual experience

Over the year, we've focused on:

Because we all care video start page image

Watch the 'Because we all care' campaign video


Because we all care Sam's story

Watch Sam's story

Tell us about your care now

Find services

Our map of service ratings across England shows the services we've inspected and links to their reports. Or you can search for a particular health or care service.

What to do about poor care

1. Contact the service provider

If you or a loved one experiences poor care, you should contact the service provider first. Find out how to complain to a service provider.

2. Tell us

This helps us understand how well a particular service cares for the people who use it.

We cannot support you with a complaint or take it up on your behalf. Your information will help us to protect others from having the same experience. Find out about what we want to know and why.

Tell us about your care now

Ask Listen Do

NHS England's 'Ask Listen Do' project looks at the experiences of people with a learning disability, autism or both, their families and carers. See their resources to help people give feedback or raise a concern.

Last updated:
21 July 2021