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Regulator demands improvement by St Bridget's care home

20 December 2011
St Bridget's Residential Home
Mr Anthony Howell
  • Media,
  • Care homes with nursing

20 December 2011

The Care Quality Commission has issued a formal warning to Mr Anthony Howell, the owner of St Bridget’s Nursing Home, that he must make improvements to standards of care or face further action.

The warning follows unannounced visits by inspectors to St Bridget’s Nursing Home, East Avenue, Bournemouth, in April and October 2011.

Inspectors found that some records and documents setting out the details of how very frail people were to receive the care and help they required lacked specific information, were out of date and incomplete.

The inspectors were unable to be sure from the documents they looked at whether the people concerned were getting all the care they needed. For example they could not be sure that people who needed turning or moving to prevent bedsores developing were being repositioned often enough.

Similarly they could not be sure that people were getting medication prescribed for them when they required it.

Ian Biggs, deputy director of CQC in the South, said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“Our inspectors will return to St Bridget’s Nursing Home in the near future and if we find that the service is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there.”


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued a warning notice to Anthony Howell requiring action to meet:

  • Regulation 20(1) (a) of the Regulated Activities Regulations 2010 Health and Social Care Act: Records

If the required improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.