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Regulator demands immediate improvement at West Yorkshire care centre

9 October 2012
St Ives Disabled Care Centre
Elder Homes Bingley LLP
  • Media,
  • Care homes with nursing

9 October 2012

CQC warns Elder Homes Bingley LLP that it is failing to protect the safety and welfare of the people using the service.

The Care Quality Commission has issued a formal warning to Elder Homes Bingley LLP, registered provider of St Ives Disabled Care Centre, stating that they must make urgent improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to the centre, on Harden Road, Bingley in West Yorkshire, on 12 July 2012 to follow up requirements made during a previous inspection.

St Ives Disabled Care Centre provides accommodation and nursing care for up to 60 people with physical disabilities

On the most recent inspection, it was found that the centre was still failing to meet national standards required for the safety and suitability of premises.

The provider did not have appropriate measures in place to fully protect the people living at the centre and others accessing the building from the risks associated with unsafe premises.

Replacement of the boilers had not taken place despite assurances by the provider following an earlier CQC visit that this would be actioned, and inspectors identified a number of maintenance issues within the building that required attention.

Risk assessment documentation relating to the designated smoking room did not make it clear how often staff should check the room, or who was responsible for carrying out these checks.

In addition, inspectors were concerned that the provider may be using electrical adapters in a way which posed a potential risk to residents’ safety.

Malcolm Bower-Brown, deputy director of CQC in the North said:

"The law sets out national standards that everyone who uses services should be able to expect. Providers have a duty to ensure they meet these standards.

“This warning sends a clear and public message that Elder Homes Bingley LLP need to address these issues as a matter of urgency or face serious consequences.

“We will return to St Ives Disabled Care Centre in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to ensure residents are receiving the service they are entitled to expect.”


For further information the CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued a warning notice to Elder Homes Bingley LLP requiring action to meet:

  • Regulation 15, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 10) Safety and suitability of premises.

A deadline of 1 October 2012 has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.