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Regulator demands immediate improvement at nursing home in Sale, Greater Manchester

7 January 2013
Bange Nursing Homes Limited t/a Bradley House Nursing Home
Bange Nursing Homes Limited
  • Media

7 January 2013

CQC warns Bange Nursing Home Limited that they are failing to protect the safety and welfare of the people using the service.

The Care Quality Commission has issued a formal warning to Bange Nursing Home Limited, Registered Provider of Bradley House Nursing Home, stating that they must make urgent improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to the home on Brooklands Crescent, Sale in Greater Manchester on 8 November as part of CQC’s planned review of care services.

Bradley House provides accommodation and nursing care for up to 34 people.

On inspection, it was found that the home was failing to comply with national standards covering records management.

  • Inspectors examined a sample of care records for individuals living at the home and could find no evidence that care plans were being reviewed or updated on a regular basis.
  • Some care plans and assessments were not signed by staff and were undated. This meant there was no accountability and no evidence of how old the plans were or whether they remained accurate and relevant.
  • Care plans reviewed by inspectors did not indicate whether people or their representatives had been involved in the planning of care, and there were no records of consent to care or treatment.
  • Where treatment instructions had been provided by external healthcare professionals, care records did not always indicate whether these specific instructions had been carried out and the guidance of these healthcare professionals followed.
  • Some medication administration records were incomplete and it was unclear whether medication was being given as prescribed.
  • There was no written record of training undertaken by individual staff members.

Malcolm Bower-Brown, CQC’s director in the North said:

"The law sets out national standards that everyone who uses services should be able to expect. Providers have a duty to ensure they meet these standards.

“This warning sends a clear and public message that Bange Nursing Home Limited need to address these issues as a matter of urgency or face serious consequences.

“Our inspectors will return to the home in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to ensure residents are receiving the service they are entitled to expect.”


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC has issued a warning notice to Bange Nursing Home Limited requiring action to meet:

  • Regulation 20, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, Records.

A deadline has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.