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Regulator demands immediate improvement at care home in York

12 December 2012
Birchlands Care Home
Mimosa Healthcare (No 4) Limited (In administration)
  • Media,
  • Care homes with nursing

12 December 2012

CQC warns Mimosa Healthcare (No 4) Limited that they are failing to protect the safety and welfare of the people using the service.

The Care Quality Commission has issued a formal warning to Mimosa Healthcare (No 4) Limited, Registered Provider of Birchlands Care Home, stating that they must take urgent improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to Birchlands Care Home, Moor Lane, Haxby in York in November 2012 as part of CQC’s planned review of care services.

Birchlands Care Home provides accommodation and nursing care for up to 54 people.

On inspection, it was found that the home was failing to comply with national standards covering care and welfare of people who use services and improvements were needed.

The home was not taking adequate steps to make sure that the care being delivered met the individual needs of residents, and was failing to plan and deliver care and treatment in a way that ensured safety and welfare.

Inspectors found that people were not receiving the appropriate care to help pressure sores to heal, and advice provided by visiting healthcare professionals regarding pressure area care was not always being followed.

Malcolm Bower-Brown, CQC’s director in the North said:

"The law sets out national standards that everyone who uses services should be able to expect. Providers have a duty to ensure they meet these standards. 

“This warning sends a clear and public message that Mimosa Healthcare (No 4) Limited need to address these issues as a matter of urgency or face serious consequences.

“Our inspectors will return to the home in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to ensure residents are receiving the service they are entitled to expect.”


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC has issued a warning notice to Mimosa Healthcare (No 4) Limited requiring action to meet:  

  • Regulation 9, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, Care and welfare of people who use services.

A deadline of 15 January 2012 has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.