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Regulator demands immediate improvement at care home in Selby

3 January 2013
The Grange
St Philips Care Limited
  • Media,
  • Care homes with nursing

3 January 2013

CQC warns Guardian Care Homes (UK) Limited that they are failing to protect the safety and welfare of the people using the service.

The Care Quality Commission has issued a formal warning to Guardian Care Homes (UK) Ltd, Registered Provider of The Grange, Leeds Road, Selby, stating that they must take urgent improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to The Grange, 28 Leeds Road, Selby, North Yorkshire on 8 November 2012 as part of CQC’s planned review of care services.

On inspection, it was found that the home was failing to comply with national standards covering care and welfare of people who use services - it was failing to protect service users against the risks associated with the unsafe use and management of medicines.

  • Inspectors looked to see whether appropriate arrangements were in place relating to obtaining medicines and found that service users did not always have an adequate supply of medication. Not having appropriate arrangements in place for the obtaining of medicines means that the provider is failing to protect service users from the risks associated with the unsafe use and management of medicines.

Malcolm Bower-Brown, CQC’s director in the North said:

"The law sets out national standards that everyone who uses services should be able to expect. Providers have a duty to ensure they meet these standards.

“This warning sends a clear and public message that Guardian Care Homes (UK) Ltd need to address these issues as a matter of urgency or face serious consequences.

“Our inspectors will return to the home in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to ensure residents are receiving the service they are entitled to expect.”


For further information please contact the CQC Regional Communications Team, David Fryer 07901 514 220 or Kirstin Hannaford 0191 233 3629.

The CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143

Notes to editors

CQC has issued a warning notice to Guardian Care Homes (UK) Ltd requiring action to meet:

  • Regulation 13, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, Management of medicines.

A deadline has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.