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CQC warns Tower House Residential Home Limited that they must make improvements

12 March 2014
Tower House Residential Home Limited
Tower House Residential Home Limited
  • Media,
  • Care homes without nursing

12 March 2014

When the Care Quality Commission visited Tower House Residential Home Limited unannounced on 30 January 2014, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Tower House Residential Home Limited telling them that they must improve in the following areas by 28 February 2014:

  • Regulation 20, (Outcome 21): Records The service was failing to ensure that appropriate records were kept.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in January 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.