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CQC warns Sunrise Operations UK Limited that they must make improvements

12 February 2014
Sunrise of Frognal
Sunrise Operations UK Limited
  • Media,
  • Care homes without nursing

12 February 2014

When the Care Quality Commission visited Old Wells House unannounced on 07 January 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a/formal warning/s to Sunrise Operations UK Limited telling them that they must improve in the following areas by 28th February 2014:

  • Regulation 13, (Outcome 9): Management of medicines The service was failing to protect people against the risks associated with poor medicines management.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in January 2014. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.