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CQC warns Summerfields Care Homes Limited that they must make improvements

30 July 2014
  • Media,
  • Care homes with nursing

When the Care Quality Commission visited Summerfields Residential Home for the Elderly, 10 Church Road, Selsey, Chichester, West Susssex, PO20 0LS unannounced on the 4th and 9th June 2014, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued 4 formal warnings to the provider, Summerfields Care Homes Limited, telling them that they must improve in the following areas by the 1st August 2014:

  • The provider failed to ensure that risks to people's health, safety and welfare were assessed and remedial action had not been taken. Some people did not have access to assistance from care staff because their call bells were out of reach in their room. People were left alone for long periods and concerns about lack of staff had not been addressed. Care plans were out of date and some staff were not aware of how to care for people safely and effectively. Staff did not seek medical assistance when people needed it.
  • The home was not clean, and no procedures were in place to ensure cleaning was undertaken in a manner that would protect people from the spread of infection. Staff were employed within the home without the necessary checks on their suitability to work with vulnerable adults and incidents of abuse had not been reported to the local safeguarding authority. Staff did not receive supervision or appraisal and their care practice was not monitored to ensure the quality of the service provided to people was meeting the standards people should expect. There were no quality assurance processes were in place which meant areas of concern about the service had not been identified or addressed.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.