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CQC warns Speciality Care (REIT Homes) Limited that they must make improvements

16 October 2013
  • Media,
  • Care homes with nursing,
  • Care homes without nursing

16 October 2013

CQC warns provider that it must make improvements

When the Care Quality Commission visited Houndswood House Care Home on 5 and 6 August 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Houndswood House Care Home telling them that they must improve in the following areas:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people protected against the risk of receiving unsafe care or treatment.
  • Regulation 10,(Outcome 16): Assessing and monitoring the quality of service provision The service was failing to ensure that people were protected against the risk of inappropriate or unsafe care and treatment because the home did not have an effective operation of systems in place to regularly monitor the quality of the services in place.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in August 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.