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CQC warns Southern Health NHS Foundation Trust that they must make improvements at Slade House

28 November 2013
  • Media

28 November 2013

The Care Quality Commission (CQC) has told Southern Health NHS Foundation Trust that it must make improvements at Slade House, Headington, Oxford, or face further enforcement action.

During an unannounced inspection in September, Southern Health NHS Foundation Trust was found to be failing all of the 10 national standards which were assessed.

The two units at Slade House provide hospital services to people with mental health needs, learning disability and issues with substance misuse

CQC has issued six warning notices requiring the Trust to make improvements. A full report of the inspection has been published on the CQC website.

  • Over the course of two days inspectors found few social or therapeutic nursing interactions with people who stayed on the Short Term Assessment and Treatment Team Unit.
  • They found it to be an impoverished environment with few meaningful activities and the building was not clean, or in safe order for the people being treated on the unit.
  • Medicines were not always safely administered, and some emergency equipment was not working or was out of date.
  • Inspectors observed that while quality monitoring checks were in place, the audit work seemed to have little impact directly on the care of people living in the service.

Adrian Hughes, Regional Director of CQC in the South, said:

“Our inspectors have identified a range of concerns with this service – and we found there was a marked difference between the two units. In John Sharich House, staff interacted positively on many occasions. We did not see this on the Short Term Assessment and Treatment Team Unit.

At the time of the inspection we asked the trust to address some of these issues immediately and we referred our findings to the local safeguarding authority.

We have now issued a formal warning to the trust requiring urgent action. The Trust has informed us that improvements have taken place and we will return to make sure that this action is taken to protect the safety and welfare of the people who depend on this service.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.


CQC has published full reports on its website on each of the inspections carried out at Southern Health NHS Foundation Trust. All the reports, and individual location pages, can be accessed on CQC website here.

The report on Slade House can be accessed on the CQC website here.

Inspectors found that the provider Southern Health NHS Foundation Trust was failing to meet 10 standards at Slade House

  • Consent to care and treatment
  • Care and welfare of people who use services
  • Safeguarding people who use services from abuse
  • Cleanliness and infection control
  • Management of medicines
  • Safety and suitability of premises
  • Safety, availability and suitability of equipment
  • Assessing and monitoring the quality of service provision
  • Records
  • Respecting and Involving people who use the service

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.