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CQC warns South Africa Lodge Limited that they must make improvements

Published:
8 January 2014
Categories:
  • Media,
  • Care homes with nursing

08 January 2014

When the Care Quality Commission visited South Africa Lodge unannounced on 21 and 22 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warning to South Africa Lodge Limited.

  • Regulation 20 (Outcome 21): Records The service was failing to ensure that appropriate records were kept.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.