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CQC warns Seacliff care home that it is failing to protect the safety and welfare of people

28 November 2012
Seacliff Care Home
Mr Munundev Gunputh & Mrs Dhudrayne Gunputh
  • Media,
  • Care homes without nursing

28 November 2012

The Care Quality Commission has issued a formal warning to Seacliff residential home in Boscombe that it must make urgent improvements or face further action.

The warning follows an unannounced visit to Seacliff on 19, 23 and 24 September 2012 to follow up requirements made in a previous inspection. The care home in Percy Road can accommodate up to 24 people.

On the latest visit, inspectors found that the safe care of people living there was compromised because there were not effective systems in place for assessing and monitoring the quality of the service to ensure that people received appropriate care and treatment.

  • There was not an effective system in place to assess, monitor and update care records.
  • Failure to assess and monitor the quality of the service has placed people at risk of not being given their medicines as prescribed.
  • There were not effective systems in place to assess and monitor the quality of the service to ensure that equipment was being used appropriately to meet service user’s needs.
  • There were not effective systems in place to identify, assess and manage risks posed by inappropriate staff being employed, or insufficient staffing levels within the home.

The registered providers, Mr Munundev Gunputh & Mrs Dhudrayne Gunputh has been given five weeks to comply with the legal standards. CQC has been working closely with Bournemouth Borough Council to ensure people are not at immediate risk of harm.

Ian Biggs, deputy director of CQC in the South said:

"This warning sends a clear and public message that Seacliffe residential home needs to address these issues as a matter of urgency or face serious consequences.

“We note that the provider has sent us a comprehensive plan setting out how they will comply with the warning notice. Our inspectors will keep the care home under review. We will return in the near future and if we find that it is not making the required progress we won’t hesitate to use our legal powers to protect the people who use the service."


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

The warning notices find that Mr Munundev Gunputh & Mrs Dhudrayne Gunputh are in breach of:

  • Regulation 10, Health and Social Care Act (Regulated Activities) Regulations 2010, Assessing and monitoring the quality of service provision.

If the required improvements are not made within a set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.