You are here

CQC warns Sandco 1 Limited that they must make improvements

Published:
29 July 2014
Categories:
  • Care homes without nursing

When the Care Quality Commission visited Loran House unannounced on 12 and 13 May 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued five formal warnings to Sandco 1 Limited telling them that they must improve in the following areas by 30 July 2014.

  • Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.
  • Regulation 11, (Outcome 7): Safeguarding people who use services from abuse The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.
  • Regulation 12, (Outcome 8): Cleanliness and infection control The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.
  • Regulation 23, (Outcome 14): Supporting workers The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.
  • Regulation 10, (Outcome 16): Assessing and monitoring the quality of service provision The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in May 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.