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CQC warns Riverside Health Care that they are failing to protect the safety and welfare of the people using the service

3 September 2012
Cheswold Park Hospital
Riverside Healthcare Limited
  • Media,
  • Hospitals,
  • Treatment and rehabilitation (substance misuse)

3 September 2012

Regulator demands immediate improvement at Doncaster Hospital.

The Care Quality Commission has issued a formal warning to Riverside Health Care, registered provider of Cheswold Park Hospital, stating that they must make urgent improvements to standards of care or face further action.  

The warning follows an unannounced visit by inspectors to Cheswold Park Hospital, on Cheswold Lane in Doncaster, South Yorkshire, on 1 August 2012.  

Cheswold Park Hospital is an independent hospital providing treatment for men with learning disabilities, personality disorders and other mental health needs.

During their visit CQC inspectors observed care and support given to patients on all eight wards of the hospital. They also spoke to staff and patients and reviewed a sample of patients’ care records and records.  

As a result inspectors found that the provider was failing to comply with regulations covering the management of records. 

Since issuing this warning notice, CQC inspectors have received an action plan from the provider detailing how standards will improve and they will carry out another inspection to check progress.

Malcolm Bower-Brown, deputy director of CQC in the North said:

"The law sets out standards that everyone who uses services should be able to expect. Providers have a duty to ensure they meet these standards. 

“This warning sends a clear and public message that Riverside Health Care needs to address these issues as a matter of urgency or face serious consequences.

“We will return to Cheswold Park Hospital in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who use this service.”


For further information please contact the CQC Regional Communications Team, David Fryer 07901 514 220 or Kirstin Hannaford 0191 233 3629.

The CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.  

CQC has issued a warning notice to Riverside Health Care requiring action to meet:  

  • Regulation 20, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Records

A deadline of 21 August 2012 has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.