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CQC warns Richard and Belinda Davila Iyavoo that they are failing to protect the safety and welfare of people

17 December 2012
TreeTops Residential Care Home
Mr Richard Kirk Iyavoo and Mrs Belinda Davila Iyavoo
  • Media,
  • Care homes without nursing

17 December 2012

The Care Quality Commission has issued a warning to Richard and Belinda Iyavoo that they are facing enforcement action unless they make urgent improvements to standards of care.

The warning notice follows an unannounced inspection of Tree Tops Residential Care Home in Timber Hill, Lyme Regis in October 2012.

Inspectors found that the home was failing to comply with national regulations covering the accurate recording of people’s assessed needs to ensure that care and welfare needs were met.

  • People’s care records were either incomplete or non existent.
  • The inspector also discovered that a medical document relating to the resuscitation of one person was incorrectly filed in another person’s care record.

Ian Biggs, deputy director of CQC in the South said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant and this cannot be allowed to continue.

“This warning sends a clear and public message that Mr and Mrs Iyavoo need to address these issues as a matter of urgency or face serious consequences.

“We will return in the near future and if we find that this home is not making the required progress we won’t hesitate to use our legal powers to protect the people who use the service."


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

The warning notice finds that Mr Richard Kirk Iyavoo and Mrs Belinda Davila Iyavoo are in breach of:

  • Regulation 20, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Care and welfare of people who use services.

If the required improvements are not made within 21 days, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.