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CQC warns Rainbow Homes (London) Limited that they must make improvements

25 July 2014
Rainbow Homes London Limited
Rainbow Homes London Limited
  • Media,
  • Care homes with nursing

When the Care Quality Commission visited Rainbow Homes London Limited unannounced on 30 April 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a/formal warning/s to Rainbow Homes (London) Limited telling them that they must improve in the following areas by 30 August 2014.

  • Meeting Nutritional Needs

14  (1) Where food and hydration are provided to service users as a component of the carrying on of the regulated activity, the registered person must ensure that service users are protected from the risks of inadequate nutrition and dehydration, by means of the provision of—

(a) a choice of suitable and nutritious food and hydration, in sufficient quantities to meet service users’ needs;

(b) food and hydration that meet any reasonable requirements arising from a service user’s religious or cultural background; and

(c) support, where necessary, for the purposes of enabling service users to eat and drink sufficient amounts for their needs.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in April 2014 read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.