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CQC warns Rainbow Homes (London) Limited that they must make improvements

4 December 2013
  • Media,
  • Care homes without nursing

04 December 2013

When the Care Quality Commission visited Rainbow Homes London Limited unannounced on 24 October 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Rainbow Homes (London) Limited telling them that they must improve in the following areas by 26 November 2013:

  • The registered person had not taken proper steps to ensure people were protected against the risks of receiving care or treatment that was inappropriate or unsafe. Assessments of the needs of most people living in the home had not been updated for more than a year and there was a risk that the planning and delivery of care did not ensure the welfare and safety of people or meet their individual needs. A person newly admitted to the service did not have a care plan or risk assessments in place and staff demonstrated limited understanding of their needs (Regulation 9).

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.