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CQC warns Radian Support Limited that they must make improvements

29 January 2014
  • Media,
  • Care homes without nursing

29 January 2014

When the Care Quality Commission visited The Crossings, 108a Aylesbury Road, Wendover, Buckinghamshire, HP22 6LX unannounced on 14th November 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Radian Support Ltd telling them that they must improve in the following areas by 19th January 2014.

  • Regulation 17, (Outcome 1): Respecting and involving people who use services The service was failing to ensure that people’s dignity and/or choices were being respected.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.