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CQC warns provider that it must make improvements

25 September 2013
  • Media,
  • Care homes with nursing

25 September 2013

CQC warns provider that it must make improvements

When the Care Quality Commission visited Millington Springs Care Centre unannounced on 25 and 26 July 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Elder Homes Midlands telling them that they must improve in the following areas by 12 September 2013.

  • Regulation 9, (Outcome 4): Care and welfare of people who use services. The provider did not have effective system in place that ensured that care and treatment was planned and delivered in a way that was intended to ensure people’s safety and welfare.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.