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CQC warns provider that it must make improvements

25 September 2013
Elkington House Care Home
Southend-On-Sea Blind Welfare Organisation
  • Media,
  • Care homes without nursing

25 September 2013

CQC warns provider that it must make improvements

When the Care Quality Commission visited Southend Blind Welfare Organisation unannounced on 02 August 2013 and 09 August 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Southend Blind Welfare Organisation telling them that they must improve in the following areas by 29 September 2013.

  • Regulations 13, (Outcome 9): Management of medicines The service was failing to protect people against the risks associated with poor medicines management.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.