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CQC warns provider that it must make improvements

6 August 2013
Endurance Care Ltd
  • Media,
  • Care homes without nursing,
  • Rehabilitation (from illness or injury)

6 August 2013

When the Care Quality Commission visited Rectory House unannounced on 14 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to European Lifestyles (FL) Limited telling them that they must improve in the following area by 24 July 2013:

  • Regulation 15, (Outcome 10): Safety and suitability of premises

The service was failing to ensure that people at its property were protected against the risks associated with unsafe or unsuitable premises.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.