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CQC warns provider that it must make improvements

25 September 2013
Pure HomeCare
Pure Care Support Limited
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  • Care in your home and supported living

25 September 2013

CQC warns provider that it must make improvements

When the Care Quality Commission visited Home Instead Senior Care unannounced on on the 14th August 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Milners Care Services Limited and the Registered Manager telling them that they must improve in the following areas by the 30th September 2013.

  • Regulation 13 (outcome 9) Management of Medicines: The service was not recording people receiving their medication.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in August 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.